Order Cancellation and Management
How Do I Cancel an Order?
You can cancel your order directly from your confirmation email within one hour. Look for the “You’ve changed your mind” section to find the cancellation option. If it’s been more than 60 minutes, please email us at contact@minalida.com, and we’ll assist you with alternative solutions.
I Accidentally Canceled My Order, Can I Resume It?
If you canceled your order and still wish to receive it, the best approach is to place a new order through our checkout process. If you have any questions or need further assistance, email us at contact@minalida.com, and we’ll be happy to help.
I Canceled My Order, But I’m Not Sure if It Went Through. Can You Confirm?
If you used the cancellation link in your confirmation email, you should receive a follow-up email confirming the cancellation. If you haven’t received a cancellation confirmation, please contact us at contact@minalida.com with your original order number, and we’ll verify the status for you.
I Don’t See the Auto-Cancel Option! How Do I Cancel My Order?
If your order includes a gift card and you cannot find the auto-cancel option, please email us at contact@minalida.com as soon as possible with your order number and cancellation request. We’ll assist you promptly.